The COVID-19 pandemic has created an unprecedented time in our lives and society. At LifeCare Advocates, as Aging Life Care Professionals serving a population that is particularly vulnerable to contracting COVID-19, we have been actively monitoring developments at the National, State and local levels, practicing CDC guidelines for cleanliness and infection control, maintaining social/physical distancing for the protection of our clients and staff, obtaining PPE for our staff, and collaborating with care providers to coordinate care for our clients.
Our care managers are often regularly visiting clients in assisted livings, nursing homes, and private homes. With the closure of these care communities to most visitors to protect their residents and in our desire to protect our clients from illness, we continued and intensified our efforts to connect with our clients creatively and virtually, but still meaningfully. We provided ideas and suggestions for alternate forms of engagement, enrichment and socialization for clients, caregivers and families, and continue to help our clients and their families navigate care concerns and crises, provide emotional support, and be a steady partner and guide during this time of uncertainty. During the new phase of re-opening visitation to care communities we have enjoyed the opportunity to visit our clients in person following the guidelines and protocols of visitation for each community, and meeting clients in person with whom we initially engaged with virtually!
As care managers we are always tasked with helping our clients and families plan for expected changes and unexpected emergencies. We continue to assist with this during the pandemic and are learning additional best practices from our experiences of this unprecedented event while continuing to employ the strategies, interventions, resources and care we know are needed during this and any difficult time. We have added a solution-focused “Virtual Consultation” to our offerings to enable us to use our skills and expertise to support elders and their families in specific challenges they face for which our usual thorough assessment and recommendations may not be available.
We also benefit from support and information from our national professional organization, the Aging Life Care Association (ALCA). ALCA has been supporting members as well as elders and their families nationwide during the COVID-19 outbreak with resources and support. Please visit www.aginglifecare.org and click on the COVID-19 Resources icon for further information. A recent press release from ALCA further highlights the value of care management in emergency preparedness: click here for more.
LifeCare Advocates is committed to continuing to offer guidance to families in need of support navigating the elder care and health care systems, and welcome your call to discuss how we can be of help to you and your family in this time, and always! You can reach us at
617-928-0200 or check out our website at www.lcadvocates.com.